All hosting packages are paid for on a monthly basis (unless otherwise agreed by both parties).
If payments are not made on hosting accounts when they are due, we will contact you with numerous attempts.
Failure of payment on 3 months hosting will result in your website being placed on hold, and a fee of £20 will be charged on top of monies owed for hosting to have your site made live again.
On failure to pay hosting as and when it’s due, this will incur a forfeit of back-ups not being made – these back-ups are needed if your site is compromised.
As web-hosting is a 3rd-party service offered by www.20i.com, WHD Solutions have no control over their physical servers, only the files that reside on those servers.
Outage (including server down-time) by www.20i.com cannot be laid to blame with WHD Solutions and (therefore) WHD Solutions shall not be liable for any business or financial loss due to any outage (including server down-time) through any service(s) including websites, databases, emails or any other service that is offered from Heart Internet.
WHD Solutions are simply a re-seller of www.20i.com Services and only offer services outlined from www.20i.com.