All hosting packages are paid for on a monthly basis (unless otherwise agreed by both parties).
If payments are not made on hosting accounts when they are due, we will contact you with numerous attempts.
Failure of payment on 3 months hosting will result in your website being placed on hold.
On failure to pay hosting as and when it’s due, this will incur a forfeit of suspension and a fee of £49 for reinstatement.
As web-hosting is a 3rd-party service offered by www.20i.com, WHD Solutions have no control over their physical servers, only the files that reside on those servers.
Outage (including server down-time) by www.20i.com cannot be laid to blame with WHD Solutions and (therefore) WHD Solutions shall not be liable for any business or financial loss due to any outage (including server down-time) through any service(s) including websites, databases, emails or any other service that is offered from 20i.
WHD Solutions are simply a re-seller of www.20i.com Services and only offer services outlined from www.20i.com.
If for any reason you wish to move your hosting away from us, we can back up your site and database and send this to you. There is a termination fee of £49.00 which must be paid before we hand over the files and database.